Villa Sanjomuromachi KYOTO

The location was outstanding. Close to a main train line & buses. The area is a business/commercisl district with great shops, restaurants, cafes, bars & kombini. Pedestrian traffic is low after 5-6pm. Easy area to navigate. Felt very safe & was in an attractive upscale district. The room was big especially for Japan. The bed was huge & really comfortable. Spotlessly clean & well serviced. Very quiet inside the hotel. Excellent staff service at all times. It was a bonus having BBC News English speaking channel & several streaming services.

Without a doubt, the service here is exceptional. It wouldn't surprise me if the manager here teaches hospitality when he's not at work because he was simply excellent. We thoroughly enjoyed our stay at Villa Sanjomuromachi. The other thing that surpassed our expectations was the breakfast. It was probably the loveliest breakfast we had in Japan: its presentation - everything was perfect. We asked a lot of questions upon check-in and during our stay and management and the staff were so accommodating, patient and helpful. It truly was service as its best. Thank you.

Everything! Staff were helpful and friendly. We were given an upgrade to a larger room just because it was empty. The smaller and larger rooms were both spacious, clean and were decorated nicely. There is a lovely bar as you come in with a large whiskey selection available which had a nice ambience/vibe. I wouldn’t hesitate to stay here again if the opportunity presented itself. 10/10

The friendly, helpful staff really elevate this from a standard stay to a terrific experience. We loved the special welcome, help with local recommendations and assistance with organising Takhuiban to our next hotel in a remote mountain village. Although the location is a little quieter than other parts of Kyoto, we loved exploring the nearby cafes and restaurants and had no difficulties reaching the major attractions on foot or just a couple of stops on the subway. We actually loved retreating back to our little quiet street after a day amongst the crowds. We fell in love with Kyoto and can't wait to come back and stay here again.

This hotel is a boutique hotel in an excellent location. Treatment by the staff was first class, from beginning to check out. We arrived hot and tired after walking from the train station (about 2.5 km away) and were immediately offered a cool matcha drink in their air conditioned lobby. We were quickly checked in, and sent to our room, which was a large room with a king sized bed with high quality bedding, as well as a comfortable small balcony to relax on. We had a wonderful bath room, a good sized closet, and all the amenities one would expect from a first class hotel. We stayed an extra night because we were so comfortable and happy there. Highly recommend.